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Naturana Supporting curves since 1917

 

FAQ

 

I'm unsure about Naturana’s sizes. Where can i find the size guide information?

You can find information about Naturana sizes on the Naturana Bra Fitting Tips page,

If you need more help finding your perfect size, you can use the Naturana Bra Fitting Size Guide to find the best size available for you.

 

Where are the wash instructions for Naturana underwear and lingerie?

All Naturana garments have detailed washing instructions on the care label.

 

Naturana also advise additional ways to prolong the life of your garment. Please visit our Garment Care page.

 

Can i use more than one promotional code at delivery?

No, promotional and discount codes can only be used one per transaction.

 

How much is delivery at Naturana?

Naturana offers free delivery with every online order placed on this site. To find out more about our delivery terms please take a look at our Delivery & Returns page.

 

Where can i find a list of your stockists?

Naturana have many stockists throughout the country from small retail stores to large department store. To find your local Naturana stockist please contact our customer service team today.

 

How do i return my items?

Briefs and underwear are non returnable unless faulty. Unfortunately this is non negotiable due to hygiene reasons.

We will exchange all other lingerie purchased within 14 days of receipt provided they are unworn, undamaged and still in original packaging.

We will refund or exchange all faulty goods if returned within 14 days of receipt.

If for unseen circumstances you do need to return an item, please contact our customer service team today.